Privacy statement

Registry and Privacy Statement

This is the Registry and Privacy Statement in accordance with the Company Personal Data Act (§ 10 and 24) and the EU General Data Protection Regulation (GDPR). Prepared 07.04.2020. Last modified 02.09.2020

1. Registry holder

Сybersecurityhouse Antti Silenius, Liinaharjankatu 11 b 39, Jyväskylä

2. Contact person responsible for the register

Antti Silenius, antti.silenius@tietoturvatalo.fi, +358 451410727

3. Name of the register

Company customer register

4. Legal basis and purpose of the processing of personal data

The legal basis for the processing of personal data under the EU General Data Protection Regulation is
- consent of the person (documented, voluntary, specific, informed and unambiguous)
- an agreement to which the data subject is a party
- the legitimate interest of the registry holder (customer relationship).

The purpose of processing personal data is to communicate with customers, maintain a customer relationship, marketing, etc.

The information will not be used for automated decision making or profiling, or for any activity outside of this privacy statement.

5. Information content of the register

The information stored in the register includes: person's name, position, company/organization, contact information (telephone number, e-mail address, address), information about the ordered services and their changes, billing information, other information related to the customer relationship and the ordered services.

The data is kept for as long as the customer relationship of the person or company with Сybersecurityhouse is valid. at the end of the customer relationship, the data is deleted. Сybersecurityhouse will delete or change the information immediately upon receiving information about the need for the deletion or change. 

After the relationship with the customer, the data can be stored in the documents of Сybersecurityhouse. This information is retained in accordance with this report, the Accounting Act, and the EU Data Protection Regulation.

6. Sources of information in accordance with the rule

The information stored in the register is obtained from the customer e.g. messages sent via web forms, e-mail, telephone, via social media services, contracts, customer meetings and other situations in which the customer discloses their information.

Source data received on paper, by e-mail or otherwise will be deleted and destroyed immediately after the data has been recovered by Сybersecurityhouse in the actual customer register system. Paper contracts are kept in a fire-proof and locked room that outsiders have no access to.

7. Regular transfers of data and transfers of data outside the EU or the EEA

The data will not be disclosed outside the EU or EEA.

If necessary, the information may be disclosed to the accountant of Сybersecurityhouse to enable his work.

The information may be disclosed to the authorities in cases provided by law.

The information can be passed on to an external customer register provider (billing program). The service is a well-known Finnish invoicing service.

8. Registry security principles

The customer register is stored in a well-known Finnish invoicing program. Access to it is blocked from outsiders.  The backup copy of the registry can only be stored in a well-encrypted form in a physically locked room managed by the registry holder.

The register is handled with care and the information processed by the information systems is protected and properly encrypted. When registry information is stored on Internet servers, proper physical and digital security of their equipment is ensured. Registry holder shall ensure that the data stored, as well as the access rights to the servers and other information critical to the security of personal data, are treated confidentially and only by the employees whose job description it includes.

9. Right of inspection and right to request correction of information

Every person in the register has the right to check the information stored in the register and to request the correction of any incorrect information or the completion of incomplete information. If a person wishes to check the data stored about him or her or request a correction, the request must be sent in writing to the registry holder. If necessary, the controller may ask the applicant to prove his or her identity. The registry holder will respond to the client within the time limit set by the EU Data Protection Regulation (generally within one month).

10. Other rights related to the processing of personal data

A person in the register has the right to request the removal of his or her personal data from the register ("the right to be forgotten"). Registered persons also have other rights under the EU's general data protection regulation, such as restrictions on the processing of personal data in certain situations. Requests must be sent in writing to the registry holder. If necessary, the controller may ask the applicant to prove his or her identity. The registry holder will respond to the client within the time limit set by the EU Data Protection Regulation (generally within one month)

11. Obligation of the registry holder to notify

The registry holder shall notify the customers concerned immediately upon receipt of the information if the material covered by this privacy statement is suspected of having been obtained by an unauthorized third party (data breach or leakage of data from the register). In the above situation, the registry holder shall also notify the Office of the Data Protection Officer, as well as other necessary authorities.

12. Documentation of changes

Changes in the registry are documented by the registry holder with respect for customer privacy. The information in the log is general event information, such as: time and type of the event (adding or deleting information in the registry). The log also mentions the means used to perform the event, e.g.  shredding paper data. Individual customer information is not kept in the log. The information in the log makes it easier to determine the up-to-dateness of the registry in the event of a problem with the registry.